Return Policy

Return Policy:  We accept returns within 14 days of purchase, however, in order to be eligible for a refund to your original method of payment, details below must be adhered to:

Prior to your return, you must email us at to receive a Return Authorization number.  No returns will be accepted without contacting us first.  You will be responsible for the cost of mailing the item back to us, and will receive a refund within 7 days minus the original shipping costs after our team quickly inspects and confirms the returned item's condition.  

Item(s) must be returned in the condition in which they were received.  We suggest you keep all the original packaging that it came in. Due to the nature and fragility of meteorites, they must arrive safely to us in order to qualify for the return. 

If you have questions on how to package them correctly, do not hesitate to contact us prior to mailing it back.  We will be more than happy to go over best practices, which vary from stone to stone.  

Insurance Disclaimer:  We urge all customers to consider insuring their packages.  For inexpensive packages, the additional cost would be minimal to insure.  For higher priced items, the cost will be significantly higher - but for a very good reason.  We typically mail using USPS Priority Shipping, which is trackable and very reliable.  With that being said:  in the unlikely event that a package is lost or damaged during transit and is uninsured, The Interstellar Collection is not responsible.  The responsibility is now between the carrier and the customer.  Insurance will allow a claim to immediately be filed and a refund to occur within 14 days.  Without it, you will unfortunately not qualify for a refund from them (or any shipping company, for that matter).  Please inform us if you'd like us to insure your package, and we'll be happy to provide you a quote based on current USPS rates.